Feature

Ask Anything

Ask the planner how to do something, in your own words.

What it's for

Help pages are written in our words, and you search in yours. You do not know that the setting you need is called Hold Incoming Online Bookings. You know you are away next week and do not want online bookings while you are gone.

Ask Anything lets you type the question exactly like that. It reads our guides and answers in a few lines, with the steps and the names of the buttons, and links the guide it used.

It answers only from our own guides, the same pages published on this website. If they do not cover your question, it says so and offers a way to write to us, instead of guessing.

How to reach & use it

Open Help Topics

Open FAQ / Help Topics from the menu, or tap a How to chip next to a setting.

Type your question

Use the field at the top, in your own words and your own language. For example: How do I stop online bookings while I am on vacation?

Tap Ask

Press Enter or tap Ask. The answer appears above the topic list within a few seconds, with the guides it used underneath.

Open a guide for the details

Tap a guide under the answer to read it in full on our website.

Limits & good to know

Answers come only from our published guides. It does not look at your bookings, your settings or your guests.

It knows which features your kind of business can use, and uses your own word for your units: tables, rooms, cars and so on.

It answers in your app's language, or in the language of your question if that is different.

Each person can ask up to 30 questions a day.

Answers are written by AI and kept short on purpose. The guide is the full and final word.

Typing in the same field still filters the topic list, so you can also find a topic by its name.

Frequently asked questions

What if it does not know?

It says our guides do not cover the question and shows a Contact us button, so your question reaches a person.

Can it change settings for me?

No. It explains how to do something; every change stays in your hands.

What happens to my questions?

We keep them to improve our guides. A question it could not answer tells us which guide to write next.

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